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Logging in to MyCampus Portal

  • What is my username?
    Most students username will be their firstname_lastname## (##being the last 2 digits of their student ID). If your full name (including the underscore) is longer than 18 characters, the last name will be dropped. Your login will then follow this format: firstname## (## being the last 2 digits of your Student ID). There may be circumstances where a students username does not follow these guidelines. If you continue to experience problems, the Admissions's Office can provide you with your username.
  • What is my Password?
    Unless you have changed your password, the default password is your 8 digit birthday (MMDDYYYY).
  • How do I reset my password?
    Please access the self-service change password site by clicking here.
  • Where can I get additional help?
    You can contact the Help Desk at (870) 508-6223.


Software

  • What is my username or password to install Office 365?
    Your username is your student email address and your password is the same password you use to log into the MyCampus portal. Your student email address is your MyCampus portal username@u.asumh.edu
  • What software is available for download?
    All currently enrolled students have free access to Microsoft Office 365 ProPlus.
  • What's included with Office 365?
    The latest full versions of Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access.
  • How do I download Office 365?
    You can download Office 365 by clicking on the Office 365 Quick Link inside the MyCampus portal.
  • How many computers can I install Office 365 on?
    Install on up to 5 machines (PC or Mac) and up to 5 mobile devices with Office Mobile for Android or Office Mobile for iPhone. Plus, the new Office can be installed side by side with previous versions of Office. If a sixth installation is needed, one of the previous 5 will first have to be deactivated.
  • What if I buy a new computer?
    You can install Office 365 on up to 5 computers for free. If a sixth installation is needed, one of the previous 5 will first have to be deactivated.
  • Will I need Internet access to use Office 365?
    No. Internet access is only needed during the download and installation. After installation, no Internet access is needed to use the Office 365 apps.
  • Where can I get additional help?
    You can contact the Help Desk at (870) 508-6223.


Blackboard

  • Where can I find a basic intro to ASUMH Blackboard?
  • My classes aren't showing up. What do I do?
    Generally, classes will not be available in Blackboard until a few days before classes start. If your class has already begun, please contact the instructor of the class or the Admission's Office.
  • What do I do if I am in the middle of a test and it freezes? or What if I lose power or Internet access while taking a test?
    Contact your Instructor.
  • How do I submit my assignment? Hint: Most assignments can only be submitted once.
  • How do I know when my assignment has been submitted?
  • How do I attach a file?
  • Where are my grades?
  • How do I create a new discussion board thread? Click here
  • How do I reply to someone else's post?